Direct Channels
Connect with the Engineering Desk
Direct communication lines for production directors, video engineers, and playback operators needing live routing advisories or system topology reviews.
Voice Dispatch
Phone Hotline
Immediate voice line for critical backstage routing conflicts, switcher configuration, and live multi-screen triage.
Call Engineering
Instant Messaging
WhatsApp Desk
Share diagram screenshots, raster maps, and LED processor layouts directly with live technical specialists.
Start Chat
Written Inquiries
Email Dispatch
Submit detailed system architecture schematics, video chain manifests, or venue run-down audits for deep analysis.
Send Email
Engineering Operating Hours
Active Show Support & Pre-Production Audits
Our routing specialists monitor live communications during active rehearsal and show cycles. Routine system plan reviews are answered within standard production working windows.
Mon – Sun: 07:00 – 23:00 UTC